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Investing in a billiard table is a significant decision, and choosing the right manufacturer is crucial to ensuring you get a product that matches your needs and expectations. To make an informed decision, it’s essential to ask your manufacturer some key questions. Here are the top questions to ask your billiard table manufacturer.

Pool table pockets - Presidential Billiards

1. What materials are used in the construction of your tables?

The materials used in the construction of a billiard table play a significant role in its aesthetics, durability, and playability. Ask about the type of wood used for the frame and rails, the material used for the playing surface (the best is typically slate), and the quality of the cloth.

2. How is the table constructed?

Understanding the construction process can provide insights into the table’s quality and durability. Ask about how the table is assembled, how the slate is leveled, and what kind of cushioning is used. Quality manufacturers should use techniques that ensure the table’s stability and longevity.

3. Do you offer customization options?

If you have specific requirements or preferences, ask about customization options. This could include aspects like the table size, style, color, type of pockets, and choice of cloth.

4. Where are your tables made?

The country of manufacture can sometimes give you an idea about the quality of the table. For example, tables made in the USA or Europe are often associated with high-quality craftsmanship.

Bar & Pub Pool Tables - Presidential Billiards

5. How do you handle delivery and installation?

Delivery and installation of a billiard table can be a complex process, so it’s important to understand how the manufacturer handles this. Do they provide professional installation? Is this included in the price, or is it an extra cost?

6. What warranty do you offer?

A solid warranty can provide peace of mind, knowing that your investment is protected. Ask about the length and terms of the warranty, and what it covers (e.g., frame, slate, cloth).

7. What is your after-sales service like?

Good after-sales service is important in case any issues arise with your table. Ask about the manufacturer’s process for handling any potential repairs or servicing, and whether they provide any support in maintaining your table.

8. Can you provide customer testimonials or reviews?

Hearing from past customers can give you a sense of the quality of the tables and the level of service provided by the manufacturer. Ask if they can provide testimonials or direct you to reviews.


The right billiard table manufacturer should be able to answer these questions confidently and transparently. Companies like Presidential Billiards pride themselves on their quality materials, craftsmanship, customization options, and customer service. By asking these questions, you can ensure you’re choosing a manufacturer that will provide a high-quality billiard table and a satisfying buying experience.